One of the Plus network customers extended the contract with the operator by buying installments of the Samsung Galaxy S7. At the first launch it was surprised by the installation of the program requesting full access to the phone. It turns out that it is a tool for the operator who can block an unpaid device.
The Plus network sells phones in the installment system, spreading the repayment for several months. Some customers decided to make money from it by selling telephones purchased from the operator at the auction portals, while not paying the installments for this device. It is not surprising that the operator, who is fooled in this way, tries to somehow collect the money he owes , although not everyone agrees with the way it is done. For some time, Plus (and T-Mobile) has been blocking unpaid telephones, not only cutting them off the network range, but also completely preventing the use of the device until the payment of outstanding installments. We probably have just met a tool that serves this purpose on Samsung smartphones .One of the customers of the Plus network has extended the contract with the operator, by the way, buying a Samsung Galaxy S7 smartphone in installments. As soon as it was launched, an update appeared that installed the Samsung Knox Mobile Enrollment program. The trial could not be stopped in any way, and the transition further required consent to full access to the telephone . Also, the incomplete data regarding the entity managing the device as well as a fake telephone number and e-mail address were also of concern. Meanwhile, the Info Device Admin, Knox Customization Configurator and Knox Enrollment Service processes have become administrators with unlimited access to all functions . It was impossible to turn them off or delete them . The user also reports about the slow work of the Galaxy S7, although the malicious users will probably say that the smartphone works without suspicious applications. After many different attempts to contact Plus and Samsung, the user finally got a specific answer. It turns out that the smartphone purchased in the installment system in the Plus network "is supervised by the Knox Customization Agent program until the last installment or its redemption is paid". This software allows the operator not only to send messages, but also to completely block the equipment . In official announcements, Plus and Samsung clearly say that the INFO application is used to control unpaid smartphones. None of these companies have access to user data, and the client has the option of uninstalling the program after paying all installments . Samsung adds that only Plus uses this solution. As far as I understand the actions of an operator who cares only about his interests, I completely disapprove of avoiding the topic and the lack of clear information about installing this type of software. Plus should openly talk about this practice , since it wants to sell devices only in the installment system. Source: Trusted Third Page